Leadership vs. Bossing

To make and keep any organization successful requires Leadership: ask any successful organization’s top people, from the Air Force to General Electric to McDonald’s. Leadership is the ability to get the right people on the bus and into the right responsibilities so the organization is coordinated and effective. As John Maxwell wrote in Developing the Leader Within You: Leadership is INFLUENCE.

Maxwell sees five levels of personal and professional growth in management, or rather organizational leadership.

  1. Position — the manager effects compliance strictly by virtue of his or her job title — by rank. “People follow you”, writes Maxwell, “because they have to.” Managers who stay on this level too long poison the organization. This person causes high turnover and low morale.
  2. Permission — the manager effects compliance with the willing consent of the team. In Maxwell’s words “People follow you because they want to. People will follow you beyond your stated authority. This level allows work to be fun.”  This is a good business person, provided he or she continues to grow: if they do not grow then any highly motivated direct reports will become restless.
  3. Production — the manager is actually leading by example. “People follow you” says Maxwell, “because of what you have done for the organization.” Here the manager has momentum — and some feel they have finally “arrived”. People like you and what you are doing. Problems get fixed quickly and with little effort because of your momentum.
  4. People Development — the manager focuses on long-range growth and focuses on developing the people around him or her, not just “controlling” them. Maxwell writes “People will follow because of what you have done for them.” This is the highest that most managers ever rise. A very few will reach the final level:
  5. Personhood — the manager has spent years developing others and helping their organizations without demanding personal gain. His or her clear objective is to make this world a better place for everyone. In Maxwell’s words “People follow because of who you are and what you represent.”

How do you manage? Do you think of yourself by your job title, or by your responsibility? Is the most important thing to you what you can get for yourself, or how you can help others be everything they can be and make this whole world a more productive, better place for everyone to live? Which level manager are you, and where will you be going next?

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Learning the Truth by Asking the Heart

I do not editorialize much here because frankly our purpose in having this web site is to help others gain the necessary job skills to become employed, not to stand on a soap box and pontificate. But I will share this today as I feel it is both timely and germane to the employment process. I am the author: judge me as ye will, or choose to not judge.

In my mind’s eye I saw a manager interviewing a man for an entry level management position at his firm. This was a wise manager, and so he would not take his applicants to a good restaurant with good service and wonderful food, rather he knew of a place that had slow service, where the waitstaff were inexperienced and struggling students.

After the meal with casual and apparently unimportant conversation, the manager, of course, paid for the food. The custom then is that the applicant, since he did not pay for the meal, would leave the tip. And this, dear reader, would tell the manager what he truly wanted to know.

The applicant was upset with the meal: the service was slow, the food was average and too cold for his liking, his water glass had not been kept full, and a sporting event was blaring behind him on a TV. So he left a note expressing his disappointment with only two pennies for his tip. He considered himself so just: so wise: surely this employer would be impressed with his business savvy.

“Now” asked the manager, “why did you choose that particular method and amount for your tip?”

“Well” answered the applicant “If they can’t see that I’m giving up my time and money to spend it in their restaurant – especially if I ask them to turn off an idiot box showing idiots with sticks chasing a rock, aka: hockey – when no one else is in the place, then they don’t deserve my gratuity.”

“Ah” invoked the wise manager, “A very just and truthful assessment of the near-term business situation.”

The applicant smiled, thinking this to be agreement with his decision and near kin to an offer for employment.

The wise and experienced manager continued. “I have managed men for many years, and learned that most will tell only so much truth as they wish me to know. The best way to learn what is in a man is to observe him.”

The applicant smiled, considering himself so wise as to have earned an explanation from his superior. But the wise manager continued without smiling, a hint of regret in his eyes.

“By statistics that girl was probably a single mom that works two jobs to keep her baby sheltered. She may not have slept that night doing two shifts back to back. She probably has $40,000 in school loans to pay as well as rent and food and insurance and gas and maybe medical bills. She may even be struggling every day with an addiction — struggling to stay clean and drug free in the midst of impossible life conditions she feels that she has no hope of ever resolving. She may even be one of our Warriors, recently returned from in-country deployment, who didn’t fit in when she got back, got no help from the government — mentally, physically, or financially, and is now divorced as well — the divorce rate for such Warriors is around 50%.”

The young applicant’s countenance fell. He could not tell what this could mean.

“Yes, brutalizing someone like that is reprehensible. A person who is so wrapped up in themselves that they think only of themselves is not someone to be trusted in business or personal relationships because once they think you are no longer useful they will turn on you too.”

A look of horror faded onto the applicant’s face as he began to understand the importance of this explanation.

“I am sorry, Sir, but in our business we work for long term value — for generations, not for minutes. Business such as ours are solid and steadily growing for centuries and we seek first  people who we can trust, because we know that once we have found a person worthy of our trust we can train that person to do anything necessary: but we can never teach someone to value the big picture or to think in terms of others instead of merely himself.”

The wise manager paused, then stood, smiled weakly, and extended his hand in a farewell dismissal “I am sorry, Sir, but your view and that of our firm are diametrically opposed. I wish you the best. Good day.”

You can tell a lot about people by the way they treat others who can do nothing for them.

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Chick-Fil-A LeaderCast Friday this week

At the Abundant Life campus this Friday. Doors open / registration 8:30, presentations until 4:30. Call 260.432.0014 for reservations. Tickets $40 until May 2 (Wednesday) thereafter $49. Includes Light breakfast, lunch, snacks, drinks, and (dead tree edition) notebook.

Chick-Fil-A LeaderCast Ticket


On May 4th, 2012, you will be empowered with life-changing insights from world-renowned leaders. This one-of-a-kind event will be broadcast live from Atlanta and simulcast into communities across the globe. Join more than 125,000 leaders from around the world and begin making choices that matter.

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Prescription Drug Take Back Day Tomorrow

Prescription Drug Take Back Day Tomorrow

Prescription

Indiana State Police (ISP) officials are joining the Drug Enforcement Administration in offering Hoosiers the opportunity to safely rid their homes of unneeded prescription drugs. The fourth “Prescription Drug Take Back” initiative will be held tomorrow (Saturday, April 28) at local ISP stations. (ed. and local Walgreens drug stores)
Expired, unused and unwanted liquid or pill prescription drugs can be dropped off for proper destruction. Needles are not accepted for disposal. The service is free with no questions asked.
Learn more by clicking here.
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SBHP 2012 Training Dates

This came in e-mail today from SBHP on upcoming training and we pass it on as a service our neighboring social service agencies. This is valuable training: I have been to the Tier 1 & 2 and they are quite helpful. There are admission requirements: contact SBHP for information for your organization.

I Hope this Helps!

 

–john

—-

Star Behavioral Health Providers has recently scheduled additional 2012 Tier trainings. Whether you have attended a single training or all of the trainings, we wanted to share the upcoming training dates with you so that you were aware and could share SBHP with your colleagues. Below you will find Tier One, Tier Two, and Tier Three training dates, locations, as well as registration links. I have also provided additional information about the Registry.  If you or your colleagues have any addition questions concerning SBHP, please don’t hesitate to contact an SBHP representative at admin@starproviders.org.

TIER ONE

May 15th  Franklin Armory, Franklin – https://purdue.qualtrics.com/SE/?SID=SV_5ywsAQV8P3C6JE0

May 22nd University of Southern Indiana, Evansville – https://purdue.qualtrics.com/SE/?SID=SV_b7sUUz3JRL4EI1C

June 14th Lafayette Armory, Lafayette – https://purdue.qualtrics.com/SE/?SID=SV_42uq1o3WkGPRttO

June 26th Air National Guard, Terre Haute – https://purdue.qualtrics.com/SE/?SID=SV_6SdcNc2fTyCVfh2

TIER TWO

August 22 & 23 – University of Southern Indiana, Evansville – https://purdue.qualtrics.com/SE/?SID=SV_6zlvhhG4bWd04LO

Sept 5 & 6 76 IBCT, Indianapolis –  https://purdue.qualtrics.com/SE/?SID=SV_6L6lU0tfx3vLAaw

 TIER THREE

Oct 24 & 25 76IBCT – CPT – Laura – Indianapolis –  https://purdue.qualtrics.com/SE/?SID=SV_8k7jMjkb2sYLRT6

*Please note: in order to attend Tier Three you must have attended Tier One and Tier Two, be a licensed clinician, and be accepted into the Registry

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Financials — Rough (Liabilities NOT posted yet) as of 4/24/2012

Income Statement For Period Covering 01/01/2012 to 12/31/2012

Revenues
Income $0.00
       InATR $90.00
       Donations $82.00
             LID $33.10
             Paint $20.00
       Interest earned $0.06
Total Revenue $225.16
Expenses
Expense $0.00
       1099 Contractors $0.00
             Jennifer Perkins $0.00
             John Nash $0.00
       InATR $45.00
       Love In Deed $40.39
       Maintenance $84.60
       Office Supplies $39.87
       Postage $9.00
       Software Licenses $0.00
       Staff Meeting $10.80
       Taxes and Legal $7.14
       Training $0.00
       Transportation Expense $0.00
Total Expenses $236.80
Net loss for Period $11.64

xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Balance Sheet 12/31/2012

 

Assets
Assets $0.00
       Savings(2) $0.00
       Savings $105.38
       Checking $104.70
Imbalance-USD $0.00
Total Assets $210.08


Liabilities
Liabilities $0.00
       1099 Contractors $0.00
             Jennifer Perkins $0.00
             John Nash $0.00
Total Liabilities $0.00

Equity
Opening Balances $400.41
Retained Losses $190.33
Total Equity $210.08

Total Liabilities & Equity $210.08
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Board Meeting Moved

There were several conflicts with the scheduled board meeting Sunday 4/22, so the meeting was rescheduled for Wednesday 4/25 6:00pm-7:00pm

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Leadership Training May 4th

The Chick-Fil-A Leadership Leadercast May 4 at Abundant Life will be quite good this year. John Maxwell and other recognized leaders will be presenting. Call 260.432.0014 to reserve a place at the table.

“The point is that some of these men were great leaders, even models of integrity, prior to losing credibility. However, each ultimately lacked something every leader, even the most well-respected, cannot do without: personal accountability.” –John Maxwell, http://www.johnmaxwell.com/products-resources/leadership-on-demand/articles/personal-accountability-putting-the-brakes-on-moral-breakdown/

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Notes

The April board meeting is this Sunday. The Indiana Access to Recovery Operation Immersion training is May 9-11. There is also a Rx drug “take-back” day at local Walgreen drug stores Saturday April 27 (next weekend). There will be law enforcement present but they will not arrest anyone bringing in drugs. You can also drop off unneeded drugs any time  to local Indiana State Police posts — again they will not arrest you for so doing.

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Advice On Jobs Search

These links may be helpful food for thought if you are seeking a job or preparing to change jobs.

What Recruiters Look At During The 6 Seconds They Spend On Your Resume

11 Things You Should Never Put On Your Resume

HR Execs Reveal The 13 Most Common Resume Blunders

23 Real Job Interview Questions You Don’t Want To Be Asked

Headhunters Reveal 11 Ways To Ruin Your Chances Of Getting A Job

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